San Jose Camera & Video
1600 Winchester Blvd Campbell, CA
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Mon-Sat : 10am - 5pm
Sun: 12pm - 5pm
Christmas Eve: 10am-3pm
New Years Eve: 10am-3pm
New Years Day: Closed
After trying out the Z50, we were impressed with the quality and capability of this powerful little camera. We know if you had a chance to try one out like we have, you would love it too. As a matter of fact we’re so confident that you’ll fall in love with the photos and videos you’ll get with your new mirrorless Z 50 camera, we will let you try one at home for 30 days. Buy a Z50 and if you don’t love it, return it to us for a full refund.
The Z50 Guarantee is a worry-free return program for the Nikon Z 50 camera. This program allows you to experience first-hand the awesome potential of this small compact mirrorless system for 30 days. If you are not satisfied with your purchase, simply return it in like-new condition within 30 days of purchase and you will receive a full refund of your purchase price on the Z50.
Here are some common questions about this unique program. If you have any questions, visit us at our store or call durring regular business hours.
Which Z series cameras/kits are included in this promotion?
Z 50 Body
Z 50 16-50 VR Kit
Z 50 Two Lens Kit
How many cameras/kits may I purchase under the Z50 Guarantee?
The Z50 Guarantee Program is limited to one (1) Z 50 purchase per person.
Do any other products other than Z50 cameras qualify under the Z50 Guarantee Program?
No. Only Z 50 cameras and kits are included in the program, however, a FTZ Mount Adapter purchased along with your Z 50 camera/kit will be eligible for return with the camera/kit. No other accessories or lenses qualify for return under this program.
Does the FTZ Mount Adapter qualify for the Z50 Guarantee if it is purchased with a Z50 camera or kit?
If you choose to purchase an FTZ Mount Adapter at the same time as you purchase your Z 50 camera or kit, the FTZ Mount Adapter will be eligible for return along with your Z 50 camera or kit.
How long is the trial period under the Z50 Guarantee Program?
The program starts the day of your camera purchase and expires 30 day thereafter. The camera must be returned by close of business on the 30th day to receive a full refund under the program rules.
Is there a deadline for the Z50 Guarantee Program?
Yes. This pilot program ends March 31, 2020.
How will I get refunded for my returned Z 50 camera/kit?
After we receive and inspect your Z 50 camera, we’ll issue a refund to the payment method you used to buy your new Z 50 camera/kit. You must return the camera/kit in like-new condition, along with all supplied items, including the box. Signs of abuse or damage (incidental or accidental) caused by liquid, impact, or foreign debris will not be eligible for return or refund under this program.
The Fine Print:
Customers that purchase a new Nikon Z 50 camera body/kit during the program period beginning on January 20, 2019 and ending on March 31, 2020 may return the Z 50 camera body/kit within thirty (30) days after delivery for a full refund of their actual purchase price. subject to these conditions of the Z50 Guarantee Program. Returned Z 50 camera bodies/kits (including all items included in the kit) to be eligible for refund must be in like new condition as received by the consumer customer, be in its original factory packaging and include all the supplied components that were packed with the products by Nikon, including without limitation, lens(es), cable(s), manuals, batteries, battery charger and box. Signs of abuse or damage (incidental or accidental) caused by liquid, impact, or foreign debris will not be eligible for return or refund under these program rules. Accessories and/or additional lenses purchased with a Z50 camera or kit are subject to San Jose Camera’s standard return policy. Service contracts/extended warranties are not returnable/refundable. To be eligible for return and refund, the Z 50 camera body/kit (and any accompanying items) must be returned within thirty (30) days of the date of purchase. This program is limited to one (1) Z 50 camera body/kit per customer, multiple Z 50 camera bodies/kits will not be eligible for return or refund from the same customer under this program. One (1) FTZ Mount Adapter purchased at the same time and in the same order with the returned Z 50 camera body/kit will be eligible for return under this program. The Z50 Guarantee Program is a limited time promotion and can be cancelled for any reason at any time.
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