In-Store Pickup

In-Store Pickup

Tell all about this service

San Jose Camera now offers In-Store Pickup for select* items on our website. Simply make yourpurchase online and select In-Store Pickup under the shipping options. Ordersplaced before 2:00pm will be available for pick up the same day**.

Here's how it works:
•   During checkout, choose In-Store Pickup
•   Complete your purchase.***
•   You will receive an email and/or a phone call when your order is ready for pick up.This is a separate email you will get after the order confirmation email.
•   Bring your photo ID and credit card to the store and pick up your items.
•   Your purchase will be held for 3 days; if you don't pick up your order by then, we will cancel your order and refund your method of payment.

In-Store Pick Up Requirements:
•   Only you can pick up your order.
•   The credit card used for the purchase must be issued to you.
•   A current and valid government-issued photo ID is required for pick up.
•   The credit card used for the purchase is required for pick up.
•   Virtual and one-time-use credit cards cannot be used for In-Store Pickup.
•   Temporary debit cards cannot be used for In-Store Pickup.

Canceling your order:
If necessary, you may cancel your order by calling the store and talking to a member of our sales team. Your order will be cancelled and be a refunded will be processed.

If you have any questions regarding In-Store Pickup please email, customer. service@sanjosecamera.com

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*Not all items are available for online purchase and/or In-Store Pickup.

**Orders placed before 2:00pm Monday - Saturday are normally available to pick up same day. Orders placed after 2:00pm Monday - Saturday will normally be available for pick up the next business day.Orders placed before 1:00pm Sunday will normally be available for pick up same day. Orders placed after 1:00pm on Sundays will be available for pick up the next business day. In any case please wait for an email or phone call stating your order is ready for pick up.

***All orders are subject to verification. The verification process may delay pick up times. You will be notified if there is a delay in the verification process. Any order can be cancelled by San Jose Camera & Video for any reason. San Jose Camera &Video puts forth every effort to ensure inventory levels are actually reflected online. San Jose Camera & Video may cancel an order if inventory is unavailable.

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